Privacy Policy
Your privacy matters to us. This policy explains how polynarethiq collects, uses, and protects your personal information when you use our budget software platform.
Information We Collect
When you use polynarethiq's budget software tools, we collect various types of information to provide you with our financial planning services. This includes information you provide directly and data we gather automatically through your use of our platform.
Personal Information You Provide
- Contact details including name, email address, and phone number
- Account registration information and login credentials
- Financial data you input into our budgeting tools
- Communication preferences and support inquiries
- Payment information for subscription services
Automatically Collected Data
Our systems automatically collect technical information about your device and usage patterns. This includes IP addresses, browser types, operating systems, and how you interact with our budget software features. We use cookies and similar technologies to enhance your experience and remember your preferences.
How We Use Your Information
polynarethiq uses your personal information to deliver effective budget management tools and improve our financial software platform. We process your data based on legitimate business interests and your consent where required under Australian Privacy Principles.
- Provide access to budgeting tools and financial planning features
- Process payments and manage your account subscriptions
- Send important updates about our services and policy changes
- Improve software functionality based on usage analytics
- Provide customer support and respond to your inquiries
- Detect and prevent fraudulent activities or security breaches
Data Sharing and Disclosure
We limit data sharing to essential business operations and never sell your personal information to third parties. polynarethiq maintains strict controls over who can access your financial data and under what circumstances.
When We Share Information
We may share your information with trusted service providers who help us operate our platform, such as payment processors, cloud hosting services, and customer support tools. These partners are bound by confidentiality agreements and can only use your data for specified purposes.
In certain legal situations, we may be required to disclose personal information to comply with Australian law, respond to legal processes, or protect the rights and safety of polynarethiq users. We will notify you of such disclosures unless prohibited by law.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. polynarethiq is committed to making it easy for you to exercise these rights through our platform or by contacting our privacy team directly.
Access and Correction Rights
You can access most of your personal information through your polynarethiq account dashboard. If you find any inaccuracies in your data, you can update this information directly or contact our support team for assistance. We aim to respond to correction requests within 30 days.
Data Deletion and Portability
You have the right to request deletion of your personal information, subject to certain legal and operational requirements. We can also provide you with a copy of your data in a portable format if you wish to transfer it to another service provider. These requests are processed within 45 days.
Data Security and Protection
polynarethiq employs multiple layers of security to protect your financial information from unauthorized access, alteration, or disclosure. Our security measures are regularly reviewed and updated to address emerging threats in the digital finance space.
- End-to-end encryption for all financial data transmission
- Secure data centers with 24/7 monitoring and access controls
- Regular security audits and penetration testing
- Multi-factor authentication for account access
- Employee training on data protection and privacy practices
- Incident response procedures for potential security breaches
While we implement strong security measures, no system is completely immune to risks. We encourage you to use strong passwords, keep your login credentials secure, and notify us immediately if you suspect any unauthorized access to your account.
Data Retention and Deletion
polynarethiq retains your personal information only as long as necessary to provide our budget software services and comply with legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.
Retention Periods
- Account information: Retained while your account is active plus 7 years
- Financial data: Stored for the duration of your subscription plus 5 years
- Communication records: Kept for 3 years from last interaction
- Usage analytics: Anonymized after 2 years and retained indefinitely
- Payment records: Maintained for 7 years per tax and audit requirements
When data reaches the end of its retention period, we securely delete or anonymize it using industry-standard methods. You can request earlier deletion of your data, though this may affect our ability to provide certain services.
International Data Transfers
polynarethiq primarily stores and processes your data within Australia using local data centers and service providers. However, some of our technology partners and support services may involve data processing in other countries with adequate privacy protections.
Cross-Border Data Protection
When we transfer your personal information outside Australia, we ensure appropriate safeguards are in place. This includes using countries recognized as having adequate privacy laws or implementing additional contractual protections with our international partners.
Cookies and Tracking Technologies
polynarethiq uses cookies and similar technologies to enhance your experience with our budget software platform. These small data files help us remember your preferences, analyze usage patterns, and provide personalized features.
Types of Cookies We Use
- Essential cookies for platform functionality and security
- Preference cookies to remember your settings and choices
- Analytics cookies to understand how you use our features
- Performance cookies to optimize loading times and user experience
You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features. We provide detailed cookie information through our cookie banner when you first visit our website.
Changes to This Privacy Policy
polynarethiq may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes through your registered email address and by posting the updated policy on our website.
Minor updates that don't materially affect your rights may be posted without additional notice. We encourage you to review this policy regularly to stay informed about how we protect your privacy. The effective date at the top of this document indicates when the policy was last revised.
Contact Our Privacy Team
If you have questions about this privacy policy or want to exercise your privacy rights, our dedicated team is here to help.